You can make a booking via the form on the Victoria Theatre & Victoria Concert Hall (VTVCH) website. The website includes all tour dates and timeslots available for booking.

The price is $30 per person

All participants have to be at least 18 years old to be able to access the Clock Tower Climb. Young adults / children under the age of 18 will not be able to access the clock tower, but can still enjoy the rest of the tour.

Based on the tour content, the minimum age recommended for the tour is 12 years old and above.

Yes, unfortunately the tour is only available in English at the moment.

The VTVCH’s Customer Service team will get in touch with you via email to arrange for payment via PayNow or Bank Transfer, and share the Terms and Conditions for the tour.

You will receive a booking confirmation email once payment is successful and you agree to the Terms and Conditions.

Tour dates and timeslots will be released on the website for booking by the second week of the previous month.

The tour is primarily conducted indoors, within an air-conditioned space. However, there is no air-conditioning when participants are ascending and descending the Clock Tower.

While the Victoria Theatre & Victoria Concert Hall is wheelchair-accessible, access to the Clock Tower will require you to climb some steps. As access to the Clock Tower is only by stairs and steep climbs on a cat ladder, the Clock Tower climb portion of the tour is NOT wheelchair accessible.

For the Clock Tower Climb, you must be able bodied, physically fit and able to walk unaided. Access to the Clock Tower is only by stairs (approximately 106 steps) and steep climbs on cat ladders are also required.

This tour is NOT suitable for people with pre-existing medical conditions, heart-related illness, disabilities, vertigo, dizziness, acrophobia, claustrophobia or balance problems and pregnant mums-to-be.

In the event that any visitor feels unwell before heading up to the Clock Tower, they will not be allowed to proceed. If any visitor feels unwell midway and/or decides not to continue with the climb, an Arts House Limited (AHL) representative will assist to accompany them down the Clock Tower while the rest of the visitors proceed with the tour.

All visitors are required to complete and submit the VTVCH Clock Tower Declaration / Indemnity Form before commencing the climb to the Clock Tower.

Please come appropriately dressed for walking and climbing at least 3 flights of stairs. For your safety, slippers are not allowed, and we recommend wearing comfortable walking shoes, pants/shorts, and breathable clothing. Kindly note that skirts and dresses are not recommended as it will hinder your movement when ascending the clock tower.

Our friendly guides will meet you at the Atrium of VTVCH at least 10 minutes prior to your booking timeslot.

As the tour brings participants around VTVCH’s premises, latecomers are not allowed once the group has moved from the starting point of the tour. We will however remain at the starting point for the first 10 minutes, so participants who arrive at that point will still be able to join the tour.

The tour will take approximately 60 minutes without intermission. A washroom break will be provided just after the safety briefing before the climb up the Clock Tower.

Eating is not permitted during the tour. However, you may wish to bring a bottle of water along with you for the tour (it’s going to be quite a climb!).

Each tour group is kept to a maximum group size of 10 participants*, with only 5 participants allowed up the Clock Tower at a time. Safety protocols and social distancing guidelines will be observed during the tour at all times.

*A minimum of 5 participants is required to start the tour. For parties interested to book for 20 pax or more , please email us at tours.vtvch@artshouse.sg with your details and we will reach out to you with more information.

The tours are led by trained staff from the VTVCH’s Customer Service team, who are ready to welcome and guide participants through an insightful and unique tour.

Non-commercial photography is allowed in the public spaces for the tour’s duration. However, for your safety, photography and videography are not permitted when ascending and descending the Clock Tower.

Please write to tours.vtvch@artshouse.sg to cancel your booking.

Do note that cancellations are not refundable.

Requests for rescheduling are entertained on a case by case basis, and should be done at least 24 hours before the scheduled start time of the tour. There is no guarantee that the request will be granted and, in the event that the request is rejected, it will be counted as a cancellation.

Do note that cancellations are not refundable.

You may email your enquiries to tours.vtvch@artshouse.sg or call +65 6908 8811.